Términos del servicio

TERMS OF SERVICE

GENERAL INFORMATION

Welcome to Koluxa!

The terms “we,” “us,” and “our” refer to Koluxa. Koluxa operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Koluxa is powered by Shopify, which enables us to provide the Services.

These Terms of Service, together with any policies referenced herein (collectively, the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they contain important information regarding your legal rights and address matters such as warranties, disclaimers, and limitations of liability.

By visiting, accessing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents under your supervision to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products and services, you may be required to provide certain information, such as your email address, billing information, payment information, and shipping details.

You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We make every reasonable effort to display our products and services accurately within our online store.

However, product colors, images, and appearance may vary depending on your device, monitor settings, and browser configuration.

We do not guarantee that the appearance or quality of any product or service purchased will exactly match the images displayed online or meet your personal expectations.

All product descriptions are subject to change at any time without notice at our sole discretion.

We reserve the right to discontinue any product at any time and to limit quantities offered to any person, geographic region, or jurisdiction.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.

Koluxa reserves the right to accept or reject any order for any reason and at its sole discretion.

Your order will not be accepted until payment has been received and we have confirmed acceptance of your order.

You should carefully review your order before submitting it, as cancellation may not be possible once an order has been accepted.

If we modify, reject, or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided at the time of purchase.

Returns and exchanges may only be made in accordance with our Refund Policy.

You represent and warrant that all purchases are intended for personal use and not for resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be reflected in your order confirmation.

Unless expressly stated otherwise, listed prices do not include taxes, shipping fees, customs duties, import charges, or handling fees.

You agree to provide current, complete, and accurate purchase, payment, and account information for all transactions.

You further represent and warrant that:

  • The payment information provided is accurate and complete.

  • You are authorized to use the selected payment method.

  • Charges incurred will be honored by your financial institution.

  • You will pay all applicable charges, taxes, shipping costs, and fees.

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays.

All delivery times are estimates only and are not guaranteed.

We shall not be liable for delays caused by shipping carriers, customs processing, weather conditions, or circumstances beyond our reasonable control.

Title and risk of loss pass to you upon delivery of products to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content and materials available through the Services, including but not limited to trademarks, logos, text, graphics, images, videos, audio, product reviews, software, and website design, are owned by or licensed to Koluxa and are protected under applicable intellectual property laws.

You may use the Services solely for personal and non-commercial purposes.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

All rights not expressly granted herein are reserved by Koluxa.

The names, logos, product names, service names, designs, and slogans associated with Koluxa are trademarks of Koluxa or its licensors.

Shopify trademarks remain the property of Shopify Inc.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control.

Such tools are provided on an “as is” and “as available” basis without warranties of any kind.

Your use of any optional third-party tools is entirely at your own risk and discretion.

Any future services, tools, or features added to the Services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain links to third-party websites or services.

We do not review, endorse, or assume responsibility for any third-party content, products, services, or websites.

Accessing third-party websites is entirely at your own risk.

Any concerns regarding third-party products or services should be directed to the relevant third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Koluxa operates using Shopify technology.

However, all purchases and sales made through this store occur directly between you and Koluxa.

You acknowledge that Shopify is not responsible for any aspect of transactions conducted between you and Koluxa, including any loss, injury, damage, dispute, or claim arising from such transactions.

You expressly release Shopify and its affiliates from any liability related to purchases made through this store.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is governed by our Privacy Policy.

Because the Services are hosted by Shopify, Shopify may collect and process information regarding your use of the Services to help provide and improve the platform.

For more information regarding how personal information is collected and used, please review our Privacy Policy.

SECTION 11 – USER COMMENTS

If you submit reviews, comments, suggestions, ideas, feedback, proposals, or other content (“Comments”), you grant Koluxa a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Comments for any purpose.

You represent and warrant that:

  • You own or have the necessary rights to submit the Comments.

  • The Comments do not infringe any third-party rights.

  • The Comments are accurate and lawful.

We reserve the right, but have no obligation, to monitor, edit, or remove content that we determine to be inappropriate, unlawful, or in violation of these Terms.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally information on the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, availability, or delivery times.

We reserve the right to correct such errors and to update information or cancel orders without prior notice.

SECTION 13 – PROHIBITED USES

You may not use the Services:

  • For unlawful purposes.

  • To violate any laws or regulations.

  • To infringe intellectual property rights.

  • To harass, abuse, intimidate, or discriminate against others.

  • To submit false or misleading information.

  • To distribute spam, malware, viruses, or harmful code.

  • To collect personal information of others without authorization.

  • To scrape, crawl, copy, or automate access to the Services.

  • To interfere with security features or access restrictions.

Violation of these Terms may result in suspension or termination of access.

SECTION 14 – AGENTS

Any automated software, AI system, bot, or autonomous service (“Agent”) accessing the Services must comply with all applicable requirements and identify itself appropriately.

Koluxa reserves the right to restrict, block, or terminate access by any Agent at its sole discretion.

SECTION 15 – TERMINATION

We may terminate or suspend access to the Services at any time without notice.

Termination does not affect obligations incurred before termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOLUXA DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ACCURACY.

WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

SECTION 17 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KOLUXA, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, AND SHOPIFY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR PURCHASE OF PRODUCTS.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Koluxa, Shopify, and their affiliates, officers, directors, employees, agents, licensors, contractors, and service providers from any claims, liabilities, damages, losses, costs, or expenses arising from:

  • Your violation of these Terms.

  • Your violation of any law.

  • Your infringement of any third-party rights.

  • Your use of the Services.

SECTION 19 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 20 – ENTIRE AGREEMENT

These Terms of Service, together with any policies referenced herein, constitute the entire agreement between you and Koluxa regarding the Services.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign these Terms without restriction.

SECTION 22 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction where Koluxa is established.

You agree to the exclusive jurisdiction of the competent courts within that jurisdiction.

SECTION 23 – HEADINGS

Section headings are included for convenience only and shall not affect interpretation.

SECTION 24 – CHANGES TO THESE TERMS

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page and become effective upon publication unless otherwise required by law.

Continued use of the Services constitutes acceptance of the revised Terms.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

Email: support@koluxa.com